Hello, my name is
Yassine KALKHI
Program Manager
- contact@yassinekalkhi.com
- +212 670676567
- Morocco - Casablanca
About me
I am a certified Program Manager with more than 15 years of professional experience in different industries such as IT Transformation, Contact Centers, Data Governance, and Corporate Security.
I provide program & project management services and also operations excellence consulting for my customers, as to uplift the value-add to the edge.
With years of expertise in program and operations management, I have acquired the ability to comprehend customers’ needs in accordance with the latest trends. I have collaborated with companies from diverse areas, so you can depend on me for yours. I possess an impressive background in project management, process refinement, and customer service.
I have a great deal of experience in leading intricate projects with a focus on providing superior results in a timely manner and within the assigned budget. My professional career has included multiple management roles in both the private and public sectors, with a special emphasis on program management.
I have also worked with multiple international businesses, which has improved my cross-cultural communication capabilities. I have a Master’s degree in System Architecture and I am certified PMP, Six Sigma Black ITIL, CompTIA Project+, CompTIA Servicer+, and VCP-DCV.+ certified. I am certain that my abilities and experience shall be a great boost to your organization.
What I do
From understanding your requirements & business problems, designing a plan and delivering the final product/solution, I do everything which fall in between these lines.
Program management
Program management has become essential for the success of transformation projects. As such, I am available to assist your business in managing and scaling your programs and projects in accordance with your strategy and vision, while incorporating proven best-practice methodologies and approaches.
business Process optimization
I am able to assist in improving the efficacy of both your business activities and technology to get the most out of your investments, enhance quality, and increase profits. If you need to document intricate processes, make different software programs work together better, or assess and introduce new technology, I can help.
PMP Training
Offering project and program management training to companies as a freelance service. I have the experience and knowledge to impart valuable insights and best practices to your team. Whether you are looking for a one-time training session or a more comprehensive training program, I am flexible and able to tailor my services to meet your specific needs and goals.
risk assessement
If you are aiming to detect, evaluate, and examine any dangers that may be jeopardizing your business, I am able to help you establish and customize a risk strategy to keep your resources secure.
Key Skills
My Experience
2021-Present
Entreprise Data Governance & Strategy – DELL Technologies
Business process improvement Consultant
2018-2021
Global Sales Business Support Organization – DELL Technologies
program manager
2014-2018
Contact Centre Operations Organization – DELL Technologies
project manager
2015-2021
Technical Support Organization – DELL Technologies
senior system engineer
2005-2010
Moroccan Royal Gendarmerie (Armed Forces)
IT & Forensic TEAM LEAD
2004-2005
Vue-Tech Asset Solutions – Morocco
